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2011 Independent Contractor Survey Results Released

  
  
  
  
  

Each year Payment Services Corporation surveys their contractor community to determine the level of satisfaction they are receiving with their delivered services. The data is compiled to assist in the contractor payment servicesdesign of programs that will address areas for improvement in overall operations and contractor processing. This year's survey brought many positive facts about PSC's user community to light.

payment

Some of the interesting statistics complied were:

  • 70% increase in survey participants over prior year's results
  • All key areas of service saw an incremental improvement over prior year's results
  • Over 90%+ of respondants were either "Extremely Satisfied or Satisfied" with the overall services provided by PSC
  • Biggest area of attention was Expense Processing. However, all related points demonstrated an improvement over previous year's results.

"Needless to say, we are very proud of this years results", commented Maria Ricci, Payment Services Corporation's General Manager.  "We have a dedicated team of service professionals who work diligently to ensure that both client and contractors receive unparalelled service.

In 2011 PSC will continue to implement processes and programs that keep consistent with our "Kaizen" approach of continous improvement and look to achieve improved results for another consecutive year's in 2012.

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