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Employee or Independent Contractor -- a $12.8 Million Decision

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So, you think all this hype about misclassification of employees is just a scare tactic?  I don't think UPS the International Shipping Company feels that way afterUPS Get's hit with 12.8 million dollar penalty for misclassified employees the state of California gave them 12.8 million reasons to monitor their independent contractors.  An this was just the state of California...

Hang on because as the Carpenter's song says, "We've only just begun".

Article by Matthew H. Nelson 

Originally published March 1, 2010

The decision to classify workers as employees or independent contractors has always been difficult. But recent events suggest that the choice, or at least the consequences of getting it wrong, is also expensive. The benefits of classifying workers as independent contractors, especially where the distinction is close, may no longer be worth the risk.

Only a few weeks ago, shipping giant UPS agreed to pay a staggering $12.8 million to settle a class action lawsuit over the company's alleged misclassification of delivery drivers as independent contractors rather than employees. In the summer of 2008, several of UPS's delivery drivers filed a lawsuit in the United States District Court for the Northern District of California. The drivers claimed they were wrongfully classified as independent contractors rather than regular UPS employees, and as a result, were denied the benefits and protections of, among other things, the Fair Labor Standards Act ("FLSA"). Particularly, the drivers focused on the FLSA's minimum wage and overtime guarantees.

According to the drivers, UPS controlled almost every aspect of the working relationship. For example, the drivers alleged that UPS required packages be delivered and picked-up at certain times, that UPS dictated the drivers' dispatches, set the prices, and even controlled what the drivers wore. Essentially, the drivers claimed they were such an integral part of UPS's business, that they could not be said to have any separate or distinct business of their own. The court allowed the case to proceed as a class action, and the group eventually included roughly 2,400 UPS delivery drivers.

UPS denied the allegations, but eventually agreed to settle the case for $12.8 million (the settlement received provisional approval, but must still receive final approval from the court). Because the case settled before either a judge, jury, or more helpfully an appellate court, could decide the issue, we cannot know whether UPS in fact misclassified its drivers. That is, it is unclear whether the examples listed above necessarily create an employer/employee relationship. What is clear, however, is that the decision to treat its delivery drivers as independent contractors rather than employees ultimately cost UPS far more than it saved.

The real question is whether this case is an outlier or a sign of things to come. There are no reliable, or at least readily available, ways to track the number of misclassification suits filed each year. Thus, we do not know for sure whether these types of cases are increasing. Nonetheless, anecdotal evidence suggest that misclassification cases are far more common today than in years past.

Accordingly, employers should be aware of the general rules for distinguishing between employees and independent contractors. Unfortunately, the distinction is not always clear or straight-forward. There is no single test that the courts will use to determine whether an independent contractor is actually an employee. With that said, there are a few tests that businesses need to be aware of when deciding whether to classify a worker as an employee or independent contractor.

For example, the IRS has adopted its own test for distinguishing between employees and independent contractors. For several years, the IRS used a complicated 20-factor test. Recently, however, the IRS abandoned that test in favor of one based upon general common law principles. Under this new three part test, the IRS considers:

  1. the amount of behavioral control;

  2. the amount of financial control; and

  3. the general relationship between the parties.

There is no magic formula for determining how much control is too much, and the IRS is careful to point-out that no single factor is greater than the others. Businesses must look at the entire relationship. The more a business controls a worker, the more likely it is that an employment relationship exists.
Meanwhile, under the FLSA the courts use the "economic realities" test. This test focuses on the degree of economic dependence of the would be employee on the business with which he or she is connected. The more the worker financially relies upon the business, the more likely an employment relationship exists. The courts will consider factors such as:

  • the degree of the employer's right to control the manner in which work is performed;

  • the degree of skill required to perform the work;

  • the worker's investment in the business;

  • the permanence of the working relationship;

  • the worker's opportunity for profit/loss; and

  • the extent to which the work is an integral part of the business.

Control is the key. The more control a business has over the workforce, the more likely a court will find that an employment relationship exists, especially where the tasks being performed are an integral part of the business. Although there are countless situations in which courts will find that a worker is appropriately classified as an independent contractor, the UPS settlement is a reminder that the consequences of being wrong are severe, and that businesses should proceed with caution.

 

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Recovering Economy, Retiring Workforce and Universal Healthcare...the making of the Perfect Storm.

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Today's blog post is especially important for those readers who take on Human Resource Solutions and/or Procurement Professionals that oversee Indirect Services.

There are 3 factors on the horizon that we see as creating a "Perfect Storm" in the world of workforce planning and optimization.Recovering Economy, Labor and healthcare

Recovering Economy - In the past 3 recessions (1982, 1991, and 2001) the use of contract/contingent labor surged post economic trouble.  While unemployment hit a peak of 10.8% during the 1982 recession, the number of jobs in the contingent workforce grew by 577% between 1982 and 1998.  According to the US Government Accountability Office, jobs in the overall economy increased by 41% during the same period.

In the aftermath of this recession we anticipate:

  1. Intensified growth in the contingent workforce over the next 10 years to two times the current average daily employed (6 million).
  2. Expansion of the current trend to broaden the skill segments used.
  3. Escalation in the "war for talent".  Demand will be high and supply will be low of experienced knowledge workers.

Retiring Workforce - Recent Surveys of the "baby boomer" generation suggests that many intended to work during the typical retirement ages.  The labor force participation rate of older workers (55+) actually began increase in the mid-1980's. By 2006 the group's participation in the labor force had risen significantly to 38.0%. It is anticipated that this strong upward trend will continue: in 2016, when baby-boomers will be between 52 and 70 years old, The Bureau of Labor Statistics projects that the labor force participation rate of older workers could reach 42.8%.  This significant increase in retirement eligible workers will cause a significant decrease in the available experienced knowledge worker in the market.

Universal Healthcare - In spite of this initiative clearly stalled on Capital Hill, the U.S. must prepare for the fact that we may see a cost-effective, portable health insurance product available for the U.S. citizen.  This coverage will enable the unemployed and those who elect to participate in the contingent workforce to maintain cost-effective, portable health insurance.  Some studies show that 42% of U.S. workers remain in their current positions for the health insurance.  If a viable public alternative was made available, we may see large numbers of full-time workers exit their jobs for contingent workforce flexibility while having a healthcare option.

I light of these 3 items we urge you to organize your Human Capital Management Programs and your Indirect Service Procurement practices so that they can easily scale to manage your organizations future requirements by providing visibility into your demand for productivity and use of Independent Contractors.

To read more about this.  Request a complementary White Paper called Ahead of the Curve, The Steps you Need to take Now, authored by HCMWorks, Inc.  This report will explore in greater detail the pending storm ahead. 


Background Checks for Independent Contractors

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Does your company require background checks on employees prior to being allowed to begin employment? 

Background checks such as criminal (CPIC), drug, credit and others are typical employment practices for full time employment in both the US and Canada.  However, when your company brings in an Independent Contractor are the same checks being conducted?Background Checks for Independent Contractor risk

Now, we are not referring to contractors brought into the organization via staffing agencies.  Those staffing agencies should be conducting the necessary background checks that are consistent with your firms hiring practices and consistent with your contractual stipulations with the agency.  However, we see many firms that employ Independent Contractors and allow them to arrive on their work premises with no background validation.  At Risk?

Real Case Story

This is a real story.  Now, after reading this you may say, "No Way!" But after over 20 years in the industry, there is not much I haven't seen or heard.

Pre-9/11, at a large financial services firm in New York City, two gentlemen arrived at Human Resources.  When the Human Resources Manager was called the gentlemen identified themselves as FBI agents and inquired if a certain individual who's name they provided was working on-site? Upon checking the full time database and not finding the name, they checked the contractor database and the name showed up.  Declining to provide reason, the two agent asked to be taken to the individuals works station where, upon arrival and opening the individuals briefcase, the agents discovered a loaded semi-automatic machine gun.  The briefcase was closed and the agents with their suspect in cuffs, left the premises.

The end to this story was that Human Resources never heard another word on the individual nor from the FBI.  The individual was working on the company's client database and was brought in by a hiring manager on a referral from a friend outside the company.  Needless to say, policy change regarding Independent Contractors was changed that day.

While this case story may seem extreme and probably won't happen to you, be smart and insure you know who you are bringing into your organization and make sure the meet they meet the standards and requirements that you, your employee and company would expect.


Many Independent Contractor's Want Their Cake and Eat it Too.

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In continuing this weeks theme on insurances we are trying to help our readers understand what drives most individuals to classify their employment status as "Independent Contractors".  Now, we could write volumes on this topic but we will try and keep it succinct and to a couple of key points.

The most consistent reasons why we see the the classification of Independent Contractors selected are:

  1. The corporation is a legitimate entity that meets the IRS 20 Point Test and has a registered Federal Tax ID.
  2. The individual doesn't know how to classify themselves or register appropriately and erroneously select this status.
  3. The individual is aware that they do not meet the requirements but want to get the full tax benefits of being an Independent Contractor without having to meet the requirements and essentially decide to play tax Russian Roulette.

Time and time again we run into highly compensated Independent Contractors ($100/hr and up) who are misclassified as an Independent Corporation.  During an audit or compliance check they resist having to comply with the government statutes, deny culpability and create great resistance all in the effort to maximize their income despite the law.  Additionally, we have contractors who are on an annualized compensation that is above $200K who claim they cannot afford basic business insurance premiums.

Bottom line here.  We see a lot of Independent Contractors who are eating a lot of cake...

This is a controversial issue and we welcome your insights and thoughts on this topic.


Understanding the Risks with Uninsured Independent Contractors?

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In the continuation of our series this week about Independent Contractors and Business Insurances, we wanted to approach some of the issues you need to consider why Independent Contractors need to be insured.Independent Contractors Errors & Ommissions

Very often Human Resources and Procurement Departments are called upon to "waive" the insurance requirements of an Independent Contractor usually due to costs of the policy to the individual.  This is, of course, if any actual corporate insurance requirements exists.  The challenge here comes when the hiring manager wants the contractor, wants to save money and/or needs the "expertise".  They don't care or understand the risks...but they should.

"Everybody's Happy Until Someone Get's Hurt."

Oh, the wisdom of our parents.  This saying hold true here when the insurance requirements are not upheld and the uninsured Independent Contractor make a mistake or does something wrong.  Maliciously or Not.  Below are a couple of true cases that will illustrate our point...of course the names have been changed.

CASE 1: XYZ Corporation uses 4 Light Industrial Workers referred through a Warehouse Manager of XYS Corp to assist with the transportation of old laptops and desktops to the warehouse for inventory and asset documentation.  Human Resources is not notified and procurement has no insurance requirements in place.  The 4 workers loaded a truck with over $4MM of computer hardware equipment that, unfortunately, never made it to the warehouse.  Matter of fact, nobody knows where the hardware went.  And, yes the workers had no insurances.  They were prosecuted by the law but the assets were never recovered and the $4MM was a total write off.

CASE2: ABC Inc. brings on a specialized Independent Contractor Database Analyst to help with a data cleansing project.  Two weeks into the project the database is blank, the data is lost.  To make matters worse the back-up was malfunctioning without any knowledge of Corporate IT.  The cost to recover the data and recreate the database was over $2MM.  And, yes, the contractor didn't have insurances. Since they were independent there was no recovery of the loss to ABC Inc of the money required to recreate the data loss.

I trust that these two cases represent what can happen if your organization is not insured properly when employing Independent Contractors.  If you have a similar case that you could share with our readers, please comment with us below.  If you want to know if your firm is at risk, please take our Free Risk Reward assessment by clicking on the link.

Tomorrow we'll cover how Human Resources Management needs to partner with Indirect Procurement Services Departments to make sure Independent Contractors aren't trying to "get their cake and eat it too". 


Can Procurement CA$H in on Independent Contractors?

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Welcome Procurement Professionals!

As we continue to survey our audiences, we see more and more procurement professionals being tasked to look into the opportunities that exist within a company's use of Independent Contractors.

Over the upcoming weeks, the PSC Blog Train will be providing valuable best practices for managers of indirect services procurement to learn more about how to gain greater Visibility, Savings and Sustainability into the management of independent contractors and non-agency staffing services.

Besides these areas, Payment Services Corp will address numerous issues that will help procurement internally address the need for changes to this category and how to strategically insure adoption.  Some of those areas will include:

  • Co-employment Risk
  • Mitigating Tax and Insurance Exposure
  • Learn of Potential Legal Risks
  • Electronic Processing and Tracking
  • Gaining Long Term Program Compliance
  • ...and more

We hope you'll hope on the PSC Blog Train and gain valuable insight on how to mitigate risk and insure savings.  If you are interested in an immediate on line assessment of your current program, take our free Risk Assessment.

 


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